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Your Trusted Partner for Home Health Care Solutions
TheFlameLily specialises in complex care, supported living, and healthcare technology solutions. With over 15 years of experience, we provide personalised support for individuals with complex needs, including dementia, learning disabilities, and mental health conditions. Our services span domiciliary care, hospital-at-home solutions, and temporary staffing, all underpinned by ISO 9001, ISO 20000, and ISO 27001 certifications. Governed by the Care Quality Commission and accredited by the UKHCA and REC (Platinum), we prioritise innovation, dignity, and community integration.Our team of specialists works alongside NHS partners and multidisciplinary teams to deliver tailored care plans, ensuring clients thrive in their preferred environments. Backed by a 24/7 service model and a commitment to continuous improvement, we empower individuals to live independently while maintaining the highest standards of safety and compliance.
Services
Complex Care
Supported Living
Hospital at Home
Temporary Staffing
Technology Solutions
Highlights and features
- Over 15 years of experience in complex care and supported living.
- CQC 'Good' rating and ISO 9001-certified quality management.
- 24/7 services with rapid response and hospital-at-home solutions.
- Platinum-rated REC membership for staffing excellence.
- Tailored care plans aligned with NHS and local authority frameworks.
Associations and certifications
- Care Quality Commission (CQC)
- UK Home Care Association (UKHCA)
- Recruitment & Employment Confederation (REC)
- ISO 9001
- ISO 20000
- ISO 27001
- Crisis Prevention Institute (CPI)
What people say
Remarkable change
Competent personnel
Professional team
Critical hour support
Balanced living experience
Services
Complex Care
Our complex care services cater to individuals with dementia, Parkinson's, learning disabilities, and mental health conditions. We provide tailored support plans to promote independence and dignity in home or community settings. Our multidisciplinary approach ensures clients receive clinical expertise, daily living assistance, and emotional support, enhancing their quality of life while reducing hospital admissions.
Supported Living
We offer supported living for adults and young people aged 16+, combining accommodation with personalised care. Services include shared housing, life skills training, and employment support, enabling residents to live independently. Our Care Act 2014-compliant provisions ensure safe, high-standard environments with 24/7 staff availability for tasks like housework, healthcare access, and social integration.
Hospital at Home
This service provides hospital-level care in the comfort of the client's home, reducing admissions and enabling early discharge. Our clinical team delivers intermediate care, including reablement and virtual wards, supported by rapid response teams. With over 50 years of combined experience, we ensure high-quality, cost-effective treatment aligned with NHS guidelines and multidisciplinary collaboration.
Temporary Staffing
We supply qualified healthcare professionals to NHS trusts, private hospitals, and care providers. Our Platinum REC-rated staffing solutions ensure compliance, reliability, and rapid deployment. Backed by 97% NHS audit compliance, we offer flexible staffing for acute care, community services, and digital health projects, supporting clients with vetted, trained personnel.
Technology Solutions
Our CheckUp Health platform enables secure remote consultations, prescriptions, and health monitoring. Designed for clinicians and patients, it integrates video consultations, electronic records, and diagnostic tools. ISO 20000-certified, our solutions optimise NHS workflows, reduce waiting times, and support digital transformation in healthcare delivery across the UK.
Questions
What areas do The Flame Lily Healthcare serve?
We provide services across the West Midlands, including Wolverhampton and Walsall, with nationwide NHS partnerships for staffing and technology solutions.
Are your care services regulated?
Yes, we are regulated by the Care Quality Commission (CQC) and hold ISO 9001, ISO 20000, and ISO 27001 accreditations for quality and safety.
Do you offer 24/7 emergency care?
Yes, our hospital-at-home and supported living services operate 24 hours a day, 365 days a year, with rapid response teams available.
What technology solutions do you provide?
We offer CheckUp Health, a remote consultation platform with video appointments, prescriptions, and health monitoring for NHS and private clients.
Are your staff trained and accredited?
All staff undergo CPI safety training and hold mandatory certifications. We maintain 97%+ NHS audit compliance for staffing excellence.
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